Questions?
We Have Answers
FAQs

Questions?
We Have Answers
FAQs

General

What is Auggie?

What makes Auggie different?

How is Auggie different from traditional user research?

Who should use Auggie?

Using Auggie

What types of questions or tests can I run with Auggie's AI personas?

What kind of insights should I expect?

What data do I need to provide? Do I have to upload customer information?

What kind of support and onboarding is provided for Auggie?

How does Auggie actually know about my brand?

How long does a session take?

Data & Security

Will Auggie use my data to train its AI models?

How is my data stored and isolated?

Is Auggie compliant with data privacy regulations?

AI Model & Methodology

How realistic are Auggie’s persona responses? Can I trust them?

How does Auggie ensure consistency during a session?

What are Auggie’s limitations?

Does Auggie replace human research?

What AI models does Auggie use?

Compliance & Ethics

What does Auggie do to ensure AI biases or errors don’t skew the results?

Is Auggie compliant with GDPR, CCPA, and other data privacy regulations?